Formal Communication Quiz 18 (10 MCQs)

Quiz Instructions

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1. What is the appropriate tone for a formal letter?
2. Upward communciation is when a message is passed from subordinates to .....
3. Which of the following should be avoided in official communication?
4. Dear Mr. Wayne
5. When communicating with your employer, it is better to use ..... communication.
6. Professional writing must use ..... language.
7. When would you use a formal greeting?
8. A manager who wishes to communicate a large quantity of detailed information would be advised to use which form of communication?
9. This language is used in formal settings and is one-way in nature. This use of language usually follows a commonly accepted format. It is usually impersonal and formal.
10. Internal Downward Business Communication is .....