Formal Communication Quiz 19 (10 MCQs)

Quiz Instructions

Select an option to see the correct answer instantly.

1. True or False: Interoffice Communication is also known as Internal Communication:

Correct Answer: A) True.

2. A ..... machine is used to send an exact copy of a photo or written message

Correct Answer: A) Fax.

3. Job interviews are ..... interpersonal communication.

Correct Answer: A) Formal.

4. You are requested to complete the given assignment by Monday. This is an example of .....

Correct Answer: B) Formal communication.

5. Which of the following is an example of formal communication?

Correct Answer: B) An email from a manager to their team.

6. A key advantage of upward communication is:

Correct Answer: B) It helps management understand employee issues.

7. You are writing an email to Sally Smith who is a potential customer. What is the BEST way to begin your email to Sally Smith?

Correct Answer: B) Dear Ms. Smith,.

8. Downward communication includes:

Correct Answer: A) Circular notices from CEO to staff.

9. Language used in formal letters

Correct Answer: C) Formal.

10. It's a communication platform allowing instant messaging, video conferencing, and file sharing within teams or groups.

Correct Answer: A) Teams.