This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Formal Communication – Quiz 9 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Formal Communication Quiz 9 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. You should use formal language when writing to your teacher. A) True. B) False. C) Neutral. D) None of above. Show Answer Correct Answer: A) True. 2. What is one advantage of formal communication network? A) Affects formal relationship. B) Dilutes accuracy of messages. C) Increases the workload of the superiors. D) Maintains authority of the officers. Show Answer Correct Answer: D) Maintains authority of the officers. 3. Which of the following words has a more formal connotation than "talk"? A) Chat. B) Converse. C) Gossip. D) Babble. Show Answer Correct Answer: B) Converse. 4. When should you use formal language? A) When talking to friends. B) In a job interview or academic setting. C) When texting. D) During casual conversations. Show Answer Correct Answer: B) In a job interview or academic setting. 5. The most commonly used form of business communication is: A) Business Letter. B) Personal Business Letter. C) Memo. D) E-mail. Show Answer Correct Answer: D) E-mail. 6. Which one is a formal way to say "Thanks"? A) Thanks a lot!. B) I'm so happy. C) I would like to express my gratitude. D) You're great. Show Answer Correct Answer: C) I would like to express my gratitude. 7. William's boss wants him to send a short, official message about health care benefits to all the employees in the office. Which form of business communication should he use? A) Email. B) Letter. C) Memo. D) Report. Show Answer Correct Answer: C) Memo. 8. If you were writing an email to your boss, you would address him as ..... A) Whomever it may concern,. B) Dear Sir/Madam,. C) Hi,. D) Yo buddy,. Show Answer Correct Answer: B) Dear Sir/Madam,. 9. Which of the following is a medium for downward communication? A) Employee feedback form. B) Notice boards. C) Staff grievance meeting. D) Suggestion box. Show Answer Correct Answer: B) Notice boards. 10. What is an example of downward communication in an organization? A) An employee giving feedback to their manager. B) A manager issuing a policy change to their team. C) Colleagues discussing a project on the same level. D) Customers providing feedback to the company. Show Answer Correct Answer: B) A manager issuing a policy change to their team. ← PreviousNext →Related QuizzesFormal Communication Quiz 1Formal Communication Quiz 2Formal Communication Quiz 3Formal Communication Quiz 4Formal Communication Quiz 5Formal Communication Quiz 6Formal Communication Quiz 7Formal Communication Quiz 8Formal Communication Quiz 10Formal Communication Quiz 11 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books