This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Formal Communication – Quiz 6 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Formal Communication Quiz 6 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Formal or Informal Communication:Your supervisor sends everyone an email regarding the protocols on what to do when someone throws up in the bathroom at the pool. A) Informal. B) Formal. Show Answer Correct Answer: B) Formal. 2. Which communication tool should be prioritized for urgent and time-sensitive messages in a professional setting? A) Social media direct messages. B) Text messaging. C) Official email or internal messaging platforms. D) None of above. Show Answer Correct Answer: C) Official email or internal messaging platforms. 3. Which form of address is typically used in British communication? A) First names. B) Last names. C) Titles and last names. D) Nicknames. Show Answer Correct Answer: C) Titles and last names. 4. When is it appropriate to use informal language and slang in professional email communication? A) Always, as it makes the email more relatable. B) Never, as it can undermine professionalism. C) Only when communicating with close colleagues. D) Only in the email subject line. Show Answer Correct Answer: B) Never, as it can undermine professionalism. 5. What is one disadvantage of formal communication in terms of message accuracy? A) Affects formal relationship. B) Dilutes accuracy of messages. C) Increases the workload of the superiors. D) Maintains authority of the officers. Show Answer Correct Answer: B) Dilutes accuracy of messages. 6. This occurs when a superior communicates with one or more subordinates. A) Lateral Business Communication. B) External Business Communication. C) Internal Upward Business Communication. D) Internal Downward Business Communication. Show Answer Correct Answer: D) Internal Downward Business Communication. 7. A formal letter is a letter that written in formal language, in the stipulated format, for official purpose. A) True. B) False. Show Answer Correct Answer: A) True. 8. An "old fashioned" physical means of communication, still utilized in the present age of communication. A) Memo. B) Video conferencing. C) Email. D) None of above. Show Answer Correct Answer: A) Memo. 9. Which of the following exemplifies formal communication? A) Text messaging a friend. B) Discussing plans over lunch. C) Sending a business email. D) Posting on social media. Show Answer Correct Answer: C) Sending a business email. 10. Case: Your manager asks you to inform all staff members in your department that starting tomorrow, office hours will begin 30 minutes earlier due to building renovations. Which internal communication medium is most appropriate to use? A) A formal business letter in a sealed envelope. B) A business memo with the subject: "Adjustment of Office Working Hours.". C) An informal text message via personal social media. D) A Curriculum Vitae (CV). Show Answer Correct Answer: B) A business memo with the subject: "Adjustment of Office Working Hours.". ← PreviousNext →Related QuizzesFormal Communication Quiz 1Formal Communication Quiz 2Formal Communication Quiz 3Formal Communication Quiz 4Formal Communication Quiz 5Formal Communication Quiz 7Formal Communication Quiz 8Formal Communication Quiz 9Formal Communication Quiz 10Formal Communication Quiz 11 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books