Formal Communication Quiz 3 (10 MCQs)

Quiz Instructions

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1. What forms of communication will you use in the 'Professional Communications' project?
2. Regular opportunities for communication are set up by the business managers through ....., ..... and .....
3. Group discussions can be informal between a group of friends or formal at a ..... or school.
4. 'Good morning', 'nice to meet you', 'How have you been?'-are examples of .....
5. Letterheads are used in official correspondence
6. How should intercompany communication be conducted?
7. A formal letter of appreciation to a client should use .....
8. Emma is the office manager for a large firm. She must communicate the new official mail room procedure with all the employees in the office. Which form of business communication should she use?
9. An insurance agent convincing a customer to avail of life insurance.
10. Personal or professional:Mark emails his boss to schedule a meeting.