Formal Communication Quiz 8 (10 MCQs)

Quiz Instructions

Select an option to see the correct answer instantly.

1. Which tool supports horizontal communication?

Correct Answer: A) Inter-departmental meetings.

2. Which is the most formal mode of communication?

Correct Answer: B) Written.

3. When the principal issues a notice to all the staff and student, it is considered as:

Correct Answer: A) Downward Communication.

4. Why do you think e-mail is widely used?

Correct Answer: B) It is a fast convenient way to communicate professionally.

5. Mary sent a formal message in their chat room, and as one of its members, you are required to reply. What kind of reply will you send?

Correct Answer: C) A formal one as well.

6. Sending messages between people working for the same organisation.

Correct Answer: A) Internal communication.

7. What is the primary purpose of emails in communication?

Correct Answer: C) Formal communication and documentation.

8. An advantage of a short chain of command is that

Correct Answer: D) Communication between managers and staff will improve.

9. In business communication, the best way to communicate with another business outside of your own would be to send a .....

Correct Answer: B) Formal letter.

10. We may have to introduce colleagues, peers and superiors in context.

Correct Answer: C) Formal.