This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Formal Communication – Quiz 11 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Formal Communication Quiz 11 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. A company switched to a new database, but only the IT professionals in charge of the change were aware of it until it had already occurred. The company failed to A) Adapt to new technology. B) Track changes in data. C) Communicate the data change. D) Attend to industry trends. Show Answer Correct Answer: C) Communicate the data change. 2. Which tone is most appropriate for a formal email? A) Casual. B) Humorous. C) Professional. D) SarcasticTagsDOK Level 1:Recall. Show Answer Correct Answer: C) Professional. 3. Used to describe the discussions, decisions, and actions that occurred during a business meeting A) Agenda. B) Minutes. C) Research Report. D) Table of Contents. Show Answer Correct Answer: B) Minutes. 4. Internal Lateral Business Communication is ..... A) Communication from a subordinate to a manager within a company. B) Communication from a manager to a subordinate within a company. C) Communication among employees within a company. D) Communication with external parties outside a company. Show Answer Correct Answer: C) Communication among employees within a company. 5. What is the formal communication network in an organization? A) Communication that occurs as per the formal organization chart. B) Communication that is regulated by the government. C) Communication that happens during formal meetings. D) Communication that is dictated by the technical, political, and economic environment. Show Answer Correct Answer: A) Communication that occurs as per the formal organization chart. 6. What is the purpose of a formal email? A) Professional communication. B) Quick questions. C) Catching up with friends. D) Making plans. Show Answer Correct Answer: A) Professional communication. 7. A flow of information that comes from the subordinates down to the superiors. A) Downward flow. B) Upward flow. C) Horizontal flow. D) None of the above. Show Answer Correct Answer: B) Upward flow. 8. What is the primary purpose of Upward Communication in an organization? A) To provide feedback, suggestions, and reports to a superior. B) To issue orders and policies to subordinates. C) To communicate with external stakeholders. D) To share personal opinions among peers. Show Answer Correct Answer: A) To provide feedback, suggestions, and reports to a superior. 9. What is the main purpose of writing a formal letter? A) To share personal stories. B) To communicate official or professional matters. C) To entertain friends. D) To express emotions casually. Show Answer Correct Answer: B) To communicate official or professional matters. 10. Allows communication to take place via designated channels of message flow between positions. It may be Downward, Upward, Horizontal, and Crosswise communication. A) Formal Structures. B) Informal Structures. C) Directional Communication. D) None of above. Show Answer Correct Answer: A) Formal Structures. ← PreviousNext →Related QuizzesFormal Communication Quiz 1Formal Communication Quiz 2Formal Communication Quiz 3Formal Communication Quiz 4Formal Communication Quiz 5Formal Communication Quiz 6Formal Communication Quiz 7Formal Communication Quiz 8Formal Communication Quiz 9Formal Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books