This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Formal Communication – Quiz 7 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Formal Communication Quiz 7 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. What is the significance of a formal tone in business communication? A) To confuse readers. B) To maintain professionalism. C) To avoid communication. D) To make it longer. Show Answer Correct Answer: B) To maintain professionalism. 2. What is vertical communication A) Staff at different levels in the hierarchy communicating. B) Staff at the same level in the hierarchy communicating. C) Staff in different businesses communicating. D) None of them. Show Answer Correct Answer: A) Staff at different levels in the hierarchy communicating. 3. Name two tools that companies use to share information with their employees. A) Email and Intranet. B) Fax and Pager. C) Television and Radio. D) Newspaper and Magazine. Show Answer Correct Answer: A) Email and Intranet. 4. All email communication must remain formal and follow the rules of business communication because they can become part of the legal record of patient care. A) True. B) False. Show Answer Correct Answer: A) True. 5. Diagonal communication is particularly useful in: A) Large organizations with multiple departments. B) Sole proprietorships. C) Organizations with no hierarchy. D) One-person teams. Show Answer Correct Answer: A) Large organizations with multiple departments. 6. Which of the following is NOT a feature of formal emails? A) Clear paragraphs. B) Use of slang. C) Concise language. D) Respectful tone. Show Answer Correct Answer: B) Use of slang. 7. What type of communication is a formal site meeting with detailed minutes? A) Informal. B) Casual. C) Unplanned. D) Formal. Show Answer Correct Answer: D) Formal. 8. What is a notice? A) To observe or see something. B) To notify someone. C) A means of formal communication targeted at a particular person or group, that may give a warning or notify someone. D) None of above. Show Answer Correct Answer: C) A means of formal communication targeted at a particular person or group, that may give a warning or notify someone. 9. When the formal communication process must be finished. A) Audience. B) Purpose. C) Deadline. D) Connotation. Show Answer Correct Answer: C) Deadline. 10. A formal email is typically sent to someone you don't know well or to someone who's in ..... A) Authority. B) A good disposition. C) Danger. D) Your school. Show Answer Correct Answer: A) Authority. ← PreviousNext →Related QuizzesFormal Communication Quiz 1Formal Communication Quiz 2Formal Communication Quiz 3Formal Communication Quiz 4Formal Communication Quiz 5Formal Communication Quiz 6Formal Communication Quiz 8Formal Communication Quiz 9Formal Communication Quiz 10Formal Communication Quiz 11 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books