This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Formal Communication – Quiz 17 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Formal Communication Quiz 17 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. It revolutionized long-distance communication by sending electric signals (Morse code) in between two (2) stations A) Telegraph. B) Telephone. C) Radio. D) Semaphore Flag. Show Answer Correct Answer: A) Telegraph. 2. Which of the following is an example of an office communication tool? A) Microsoft Teams. B) Adobe Photoshop. C) AutoCAD. D) Blender. Show Answer Correct Answer: A) Microsoft Teams. 3. A formal greeting should be something like: A) Thank you for coming today. B) Good morning! Ladies and gentlemen. C) Hi dude. D) Good Bye!. Show Answer Correct Answer: B) Good morning! Ladies and gentlemen. 4. True or False? Lack of proper Telephone Etiquette can negatively impact the company's brand. A) True. B) False. Show Answer Correct Answer: A) True. 5. We can use abbreviations when we write formal letter. A) True. B) False. Show Answer Correct Answer: B) False. 6. Maria, a human resources manager, wants to send a message to everyone in her office about upcoming changes in the company's insurance policy. She should deliver this message A) With an informal email. B) Through a letter. C) Verbally. D) In a memo. Show Answer Correct Answer: D) In a memo. 7. Communication in the workplace primarily involves system of managing the flow ofcommunication within an organization. The following are the directions in whichcommunication flow in an organization expect for one. A) Horizontal. B) Vertical. C) Downward. D) Upward. Show Answer Correct Answer: B) Vertical. 8. What is formal communication? A) Communication that is only written. B) Communication that is uncontrolled and undirected. C) Communication accomplished through a proper chain of command. D) Communication that is personal. Show Answer Correct Answer: C) Communication accomplished through a proper chain of command. 9. If your workplace has a formal environment, use ..... A) Formal emails. B) Informal emails. Show Answer Correct Answer: A) Formal emails. 10. Formal letters used for business-to-business, business-to-client, or client-to-client correspondence. A) Business letters. B) Love letters. C) Cover letters. D) None of above. Show Answer Correct Answer: A) Business letters. ← PreviousNext →Related QuizzesFormal Communication Quiz 1Formal Communication Quiz 2Formal Communication Quiz 3Formal Communication Quiz 4Formal Communication Quiz 5Formal Communication Quiz 6Formal Communication Quiz 7Formal Communication Quiz 8Formal Communication Quiz 9Formal Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books