This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Formal Communication – Quiz 34 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Formal Communication Quiz 34 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. A formal email differs from a casual email. A casual email usually goes to a person you know well-often it's someone you're on good terms with such as ..... A) A governor. B) A principal. C) A friend. D) A pet. Show Answer Correct Answer: C) A friend. 2. When you make an enquiry at a bank, it is ..... situation. A) An informal. B) A formal. C) A friendly. D) A casual. Show Answer Correct Answer: B) A formal. 3. Upward communication in an organizational structure flows from: A) Peer to peer. B) Customer to company. C) Employee to supervisor/management. D) Manager to subordinate. Show Answer Correct Answer: C) Employee to supervisor/management. 4. One of the downward communication techniques is ..... A) Job rationale. B) Grapevine communication. C) Upward appraisal. D) Peer review. Show Answer Correct Answer: A) Job rationale. 5. Which medium of communication would be considered for Formal Communication A) Telephonic Conversation. B) Text Messages. C) E-mail. D) Casual discussions. Show Answer Correct Answer: C) E-mail. 6. What should you NOT use when sending a formal email? A) Correct grammar and punctuation. B) Emojis. C) A subject. D) Complete sentences. Show Answer Correct Answer: B) Emojis. 7. Which of the following is the most familiar and obvious flow of formal communication? A) Horizontal. B) Downward. C) Upward. D) Gossip. E) The grapevine. Show Answer Correct Answer: B) Downward. 8. A memo is a form of ..... A) External communication. B) Internal communication. Show Answer Correct Answer: B) Internal communication. 9. When we greet our superiors, managers and boss we greet them. A) Informally. B) Casually. C) Formally. D) Indifferently. Show Answer Correct Answer: C) Formally. 10. Our new ..... can accommodate up to 500 people. A) Conference room. B) Corporate retreat. C) Technical support. D) Technology. Show Answer Correct Answer: A) Conference room. ← PreviousNext →Related QuizzesFormal Communication Quiz 1Formal Communication Quiz 2Formal Communication Quiz 3Formal Communication Quiz 4Formal Communication Quiz 5Formal Communication Quiz 6Formal Communication Quiz 7Formal Communication Quiz 8Formal Communication Quiz 9Formal Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books