This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Formal Communication – Quiz 33 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Formal Communication Quiz 33 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Case: You are having a casual lunch with a close colleague. Suddenly, the CEO of the company approaches your table to say hello. Which sentence is most appropriate for you to use when greeting the CEO professionally? A) "Hi Boss, want to join us for lunch?". B) "Hey there, how is your day going?". C) "Good afternoon, Mr. Rahardjo. It is a pleasure to see you here.". D) "What's up, Sir? Grab a seat with us.". Show Answer Correct Answer: C) "Good afternoon, Mr. Rahardjo. It is a pleasure to see you here.". 2. Which of the following is an example of lateral communication? A) A Marketing Manager discussing a project with a Finance Manager. B) A CEO giving instructions to a department head. C) A team leader reporting to their supervisor. D) A customer service representative communicating with a client. Show Answer Correct Answer: A) A Marketing Manager discussing a project with a Finance Manager. 3. XRT Corporation's human resources manager sends a memo to all employees that describes some general changes that will affect their health insurance next year. This is an example of ..... communication A) Verbal, upward. B) Lateral, downward. C) Mass, upward. D) Formal, downward. Show Answer Correct Answer: D) Formal, downward. 4. ..... has as audience A group such as local residents or members of a club or society A) Newsletter. B) Flyer. C) Email. D) Poster. Show Answer Correct Answer: A) Newsletter. 5. What should a formal email *not* include? A) Abbreviations and emojis. B) Subject line. C) Formal tone. D) Signature. Show Answer Correct Answer: A) Abbreviations and emojis. 6. Which speech style is used when a leader is delivering a speech at UN Summit? A) Casual. B) Formal. C) Frozen. D) Intimate. Show Answer Correct Answer: B) Formal. 7. I have received complaints about workplace safety. Please check them immediately and share the details with me. This is an example of ..... A) Casual communication. B) Formal workplace communication. C) Informal communication. D) Informal workplace communication. Show Answer Correct Answer: B) Formal workplace communication. 8. Which is a key strength of upward communication? A) Helps management identify issues early. B) Maximizes external brand exposure. C) Ensures strict top-down compliance. D) Eliminates the need for supervisors. Show Answer Correct Answer: A) Helps management identify issues early. 9. In downward communication, the risk of "message dilution"occurs because: A) Too many feedback loops. B) Many intermediaries passing the message. C) Written records are kept. D) No hierarchy exists. Show Answer Correct Answer: B) Many intermediaries passing the message. 10. Which from the examples below shows formal language ..... A) You'll get your money back. B) Prices have gone through the roof. C) You are probably aware. D) You've probably guessed. Show Answer Correct Answer: C) You are probably aware. ← PreviousNext →Related QuizzesFormal Communication Quiz 1Formal Communication Quiz 2Formal Communication Quiz 3Formal Communication Quiz 4Formal Communication Quiz 5Formal Communication Quiz 6Formal Communication Quiz 7Formal Communication Quiz 8Formal Communication Quiz 9Formal Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books