This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Formal Communication – Quiz 37 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Formal Communication Quiz 37 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. What type of language is used in professional settings? A) Informal. B) Formal. C) Slang. D) Colloquial. Show Answer Correct Answer: B) Formal. 2. A business correspondence refer to formal and professional documents used to communicate information within an organization, or from one organization to another. A) True. B) False. Show Answer Correct Answer: A) True. 3. You need to apply leave at work? Which method of communication will you use? A) E-mail. B) Poster. C) Newsletter. D) Blog. Show Answer Correct Answer: A) E-mail. 4. It is appropriate to type in the chat box when A) You feel like it. B) A teacher asks you. C) You want to shout out to a friend. D) You want to be comical (funny). Show Answer Correct Answer: B) A teacher asks you. 5. When addressing a recipient in an email, what is the most formal salutation? A) Hi Jeff,. B) Good afternoon. C) Dear Ms. Jones. D) For the attention of the Sales Manager. Show Answer Correct Answer: C) Dear Ms. Jones. 6. Writing a professional email to a vendor is an example of: A) Informal communication. B) Formal written communication. C) Visual communication. D) Unnecessary communication. Show Answer Correct Answer: B) Formal written communication. 7. What factor significantly enhances organizational identification according to recent studies? A) Use of external media. B) Limited employee participation. C) High employee turnover. D) Adequate and reliable internal communication. Show Answer Correct Answer: D) Adequate and reliable internal communication. 8. If you're a customer service manager and you have to write a business letter to a manufacturer who you've purchased defective products from, you must use a ..... tone. A) Motivating. B) Regretful. C) Optimistic. D) Firm. Show Answer Correct Answer: D) Firm. 9. Business meetings maybe ..... A) Formal or Informal. B) Physical or Virtual. C) Public or Private. D) All of the above. Show Answer Correct Answer: D) All of the above. 10. While addressing your boss, you should be ..... A) Impolite. B) Informal. C) Formal. D) None. Show Answer Correct Answer: C) Formal. ← PreviousNext →Related QuizzesFormal Communication Quiz 1Formal Communication Quiz 2Formal Communication Quiz 3Formal Communication Quiz 4Formal Communication Quiz 5Formal Communication Quiz 6Formal Communication Quiz 7Formal Communication Quiz 8Formal Communication Quiz 9Formal Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books