Formal Communication Quiz 25 (10 MCQs)

Quiz Instructions

Select an option to see the correct answer instantly.

1. Which of the following is considered good practice when sending a formal email?

Correct Answer: B) Use language appropriate to the recipient and type of email.

2. The CEO's ..... to the stakeholders outlined the company's future goals and strategies.

Correct Answer: D) Address.

3. Give an example of a situation where using a formal speech style would be appropriate.

Correct Answer: B) Graduation ceremony or business conference.

4. Which one of the following is not the part of formal communication network?

Correct Answer: C) Grapevine Structure.

5. Which of the following is correct about the use of an e-group?

Correct Answer: A) People can communicate and collaborate with one another with theuse of internet services.

6. The official record of a meeting is called:

Correct Answer: B) Minutes.

7. Is used when talking with professionals or persons in authority in a formal, official or ceremonial occasion, situation, gathering or event.

Correct Answer: A) Formal Language.

8. Formal language is typically used in the following situations, EXCEPT .....

Correct Answer: C) Chatting with a close colleague during a coffee break.

9. Downward communication involves:

Correct Answer: A) Managers sending messages to employees.

10. What does downward communication refer to?

Correct Answer: B) Communication that flows from managers or supervisors to their employees.