This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Organizational Barriers To Communication – Quiz 2 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Organizational Barriers To Communication Quiz 2 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Chances of communication failure are maximum at which of the following time. A) Shift change or patient transfer. B) Patient being admitted. C) Patient being discharged. D) Patient visiting medical lab. Show Answer Correct Answer: A) Shift change or patient transfer. 2. What should a manager do to improve communication in a tall organizational structure? A) Add more hierarchy levels. B) Shorten the chain of command. C) Remove spans of control. D) Focus on silo mentality. Show Answer Correct Answer: B) Shorten the chain of command. 3. In organizational communication, what is the main barrier when too many levels of approval delay a message? A) Semantic barrier. B) Psychological barrier. C) Physical barrier. D) Organizational barrier. Show Answer Correct Answer: D) Organizational barrier. 4. Which of the following is an organisational barrier to communication? A) Lack of preparation. B) Company culture. C) Higher management from overseas. D) No visual aids installed in company. Show Answer Correct Answer: B) Company culture. 5. Too many levels in an organizational structure can pose as an organizational barrier as messages can be lost or distorted while passing from one level to another. A) True. B) False. Show Answer Correct Answer: A) True. 6. A type of communication barrier that sender or receivers of a different status/role (manager and employee, teacher and student, business owner and clients) may affect how they communicate with each other. A) Cultural Differences. B) Status or Role. C) Choice of communication channel. D) Individual Perceptions/Attitude/Properties. Show Answer Correct Answer: B) Status or Role. 7. Which of the following is not an effect of poor intrahospital communication. A) Enhance patient experience. B) Danger to patients. C) Unnecessary costs. D) Serious medical errors. E) None. Show Answer Correct Answer: A) Enhance patient experience. 8. A 'need-to-know' basis means that information should only be shared with those who would be unable to do their job properly without the relevant knowledge. A) TRUE. B) FALSE. Show Answer Correct Answer: A) TRUE. 9. Unclear channels, bureaucratic policies, and competing priorities typically hinder communication through which barrier? A) Physical barrier stemming from noise levels. B) Perceptual barrier driven by personal beliefs. C) Technological barrier from equipment issues. D) Organizational barrier within internal structures. Show Answer Correct Answer: D) Organizational barrier within internal structures. 10. A breakdown in organisational communication can lead to: A) Increased productivity and higher employee morale. B) Greater teamwork and cohesion. C) Confusion, reduced efficiency, and workplace conflicts. D) More innovation due to lack of direction. 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