This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Communication Skills – Quiz 1 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Communication Skills Quiz 1 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. If you are the person to whom all incoming calls are routed, you should identify first your company, then yourself. A) True. B) False tag chapter4. Show Answer Correct Answer: A) True. 2. How to disagree politely in English? A) I'm sorry but I have to disagree with you on that. B) What are you talking about?. Show Answer Correct Answer: A) I'm sorry but I have to disagree with you on that. 3. Which sentence is different from others? A) I'm calling about the interview next week. B) I'm phoning about the meeting schedule. C) I'm returning Jane's call. D) May I speak to Jane, please?. Show Answer Correct Answer: D) May I speak to Jane, please?. 4. Communication skills are only important in marketing. A) True. B) False. Show Answer Correct Answer: B) False. 5. How can you convey that the person you want to speak with is unavailable? A) Could you tell him (that) the meeting is cancelled?. B) The line is busy. C) I'll connect you (to Mr. Jack.). D) I'm afraid he's not available. Show Answer Correct Answer: D) I'm afraid he's not available. 6. A speech of acceptance typically includes thanking those who helped you achieve the award. A) True. B) False. Show Answer Correct Answer: A) True. 7. Good morning, everyone! I would like ..... you that the Seminar on Sustainable City is about to begin. Please silent your mobile phone. A) To speak. B) To talk. C) To say. D) To inform. Show Answer Correct Answer: D) To inform. 8. What does 'Open the door to other conversations' mean? Fill in the blank: To create opportunities for further ..... (e.g., "Talking about communication differences can open the door to other conversations"). A) Discussion. B) Conflict. C) Delay. D) Confusion. Show Answer Correct Answer: A) Discussion. 9. The ability to prepare concise, audience-centered, persuasive, and purposeful messages comes naturally. A) True. B) False. Show Answer Correct Answer: B) False. 10. Practice is important in developing communication skills because it ..... A) It has no impact on communication skills. B) It allows individuals to refine their abilities over time. C) It discourages confidence and proficiency. D) It makes communication skills less effective. Show Answer Correct Answer: B) It allows individuals to refine their abilities over time. Next →Related QuizzesCommunication Skills Quiz 2Communication Skills Quiz 3Communication Skills Quiz 4Communication Skills Quiz 5Communication Skills Quiz 6Communication Skills Quiz 7Communication Skills Quiz 8Communication Skills Quiz 9Communication Skills Quiz 10Communication Skills Quiz 11 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books