Listening Skills Quiz 1 (10 MCQs)

Quiz Instructions

Select an option to see the correct answer instantly.

1. When you assign meaning to a message and decode the speaker's words, which step of the listening process are you in?

Correct Answer: C) Understanding.

2. The practitioner as listener should ..... before making evaluation.

Correct Answer: A) Hear the speaker out.

3. When accepting criticism, you should NOT

Correct Answer: B) Jump to conclusions about what you think the person means.

4. Which type of listening is most appropriate when a group needs to solve a problem or choose from a set of options?

Correct Answer: B) Deliberative Listening.

5. Which of the following must the listener do to avoid mental noise?

Correct Answer: B) Be attentive and respond to the speaker.

6. Why is it important to listen carefully to instructions at work?

Correct Answer: B) To make sure you understand what is being asked of you.

7. All the following are benefits of effective listening except .....

Correct Answer: D) Interrupting the speaker.

8. Mark whether the sentence below is "In listening classes, it's good to expose students to a range of different accents and voices."

Correct Answer: A) True.

9. F.A.C.E. is a listening technique for conversations. What is Empathise?

Correct Answer: D) Show appreciation regarding the speaker's opinion or experience.

10. Selective Listening refers to when a receiver is physically hearing the message, but chooses not to ..... the message.

Correct Answer: A) Acknowledge.