This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Listening Skills – Quiz 10 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Listening Skills Quiz 10 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Which of the following is a characteristic of a good listener? A) Filling in moments of silence to keep the conversation going. B) Providing feedback by asking further questions. C) Turning away from the speaker. D) Finishing the speaker's sentence. Show Answer Correct Answer: B) Providing feedback by asking further questions. 2. What is an important aspect of paying attention while listening? A) Thinking about your response. B) Avoiding distractions. C) Interrupting the speaker. D) Ignoring the speaker. Show Answer Correct Answer: B) Avoiding distractions. 3. Effective listening requires an open mind. A) True. B) False. Show Answer Correct Answer: A) True. 4. Which of the following describes "Comprehending"from the listening process? A) The listener attaches meaning to sounds attended to. B) The listener makes an effort to attend to a particular sound. C) The listener discriminates which sound to focus on. D) The ear detects sounds from the environment. Show Answer Correct Answer: A) The listener attaches meaning to sounds attended to. 5. What is the importance of active listening in negotiation? A) To understand the other party's perspective and needs. B) To limit communication with non-designers. C) To avoid negotiation with team members. D) To focus solely on verbal communication. Show Answer Correct Answer: A) To understand the other party's perspective and needs. 6. People listen for many reasons EXCEPT.. A) To gather information. B) For pleasure. C) To emphatise. D) To persuade. Show Answer Correct Answer: D) To persuade. 7. Do you need good listening skills to help your employees or customers solve computer problems? A) Not really. B) Sometimes. C) Maybe. D) Yes, definitely. Show Answer Correct Answer: D) Yes, definitely. 8. What is the polite thing to do when someone else is speaking to you? A) Speak at the same time . B) Put in earphones. C) Make some noise. D) Listen attentively. Show Answer Correct Answer: D) Listen attentively. 9. When listening to instructions, the best way for listeners to make sure they get all the information is to ..... A) Take notes and compare them with other co-workers' notes. B) Read a book about the topic later on. C) Ask questions, but wait until the person has stopped talking. D) Take notes, ask questions, and repeat a summary of the instructions. Show Answer Correct Answer: D) Take notes, ask questions, and repeat a summary of the instructions. 10. What is the term for listening with the intent to give advice or direction? A) Directive. B) Judgmental. C) Selective. D) Defensive. Show Answer Correct Answer: A) Directive. ← PreviousNext →Related QuizzesListening Skills Quiz 1Listening Skills Quiz 2Listening Skills Quiz 3Listening Skills Quiz 4Listening Skills Quiz 5Listening Skills Quiz 6Listening Skills Quiz 7Listening Skills Quiz 8Listening Skills Quiz 9Listening Skills Quiz 11 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books