This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Effective Communication – Quiz 1 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Effective Communication Quiz 1 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. 'Naturalness of a speech where what is said sounds as if the speaker is really thinking about the ideas" . This is referring to A) Effective Delivery. B) Spontaneity. Show Answer Correct Answer: B) Spontaneity. 2. Which of the following statements about the power of the human voice is correct? A) The voice sends only verbal messages to receivers. B) Individuals can learn to change their voice to make it more effective and powerful. C) No correlation exists between the voice and perceived authority and trust. D) Flat monotone voices are considered to be polished and professional. Show Answer Correct Answer: B) Individuals can learn to change their voice to make it more effective and powerful. 3. Which among the following shows an effective audio and video conference? A) Noisy background. B) Cooperation from participants. C) Slow internet connection. D) Inappropriate equipment. Show Answer Correct Answer: B) Cooperation from participants. 4. What is the benefit of clear communication? A) Increases confusion. B) Increases clarity. C) Increases secrecy. D) Increases efficiency. Show Answer Correct Answer: B) Increases clarity. 5. Which can make communication easier? A) Realistic expectations. B) Prejudices. C) Lack of trust. D) Gender stereotyping. Show Answer Correct Answer: A) Realistic expectations. 6. If an email needs time to respond, what is the correct action? A) Ignore it. B) Reply after work is done. C) Acknowledge and give timeline. D) Forward to someone else. Show Answer Correct Answer: C) Acknowledge and give timeline. 7. When the person receiving a message interprets it the same way the sender meant it, it is ..... communication. A) Good. B) Misunderstood. C) Effective. D) Confusing. Show Answer Correct Answer: C) Effective. 8. It refers to the use of simple and precise words. A) Keep Focused. B) Be Specific. C) Speak Intelligibly. D) Minimize Distractions. Show Answer Correct Answer: B) Be Specific. 9. Which of the following demonstrates a productive and efficient way to answer a telephone call? A) This is Beth. May I help you?. B) Precision Integrations. What's on your mind?. C) Hello. What can I do for you?. D) Thanks for calling Precision Integrations. This is Beth Dittmer. How may I help you today?. Show Answer Correct Answer: D) Thanks for calling Precision Integrations. This is Beth Dittmer. How may I help you today?. 10. Roberto has just finished giving a presentation about global warming. An obviously irritated audience member stands and says that there is no evidence to prove global warming exists. Roberto calmly reads results from three scientific reports on its existence. Roberto's response is an example of A) Defending an idea objectively. B) An effective conclusion. C) A transition. D) Expressing a cultural behavior. Show Answer Correct Answer: A) Defending an idea objectively. Next →Related QuizzesEffective Communication Quiz 2Effective Communication Quiz 3Effective Communication Quiz 4Effective Communication Quiz 5Effective Communication Quiz 6Effective Communication Quiz 7Effective Communication Quiz 8Effective Communication Quiz 9Effective Communication Quiz 10Effective Communication Quiz 11 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books