Listening Skills Quiz 21 (10 MCQs)

Quiz Instructions

Select an option to see the correct answer instantly.

1. How can you prevent conversation problems in the workplace?

Correct Answer: B) Clarify points and listen actively.

2. What is biased listening?

Correct Answer: B) People listen to what they want to hear.

3. A friend is talking to you while you are browsing your phone. What communication strategy are you failing to observe?

Correct Answer: D) Listen with your ears and eyes.

4. Which of the following is NOT a recommended practice for the practitioner as listener in healthcare communication?

Correct Answer: C) Interrupt frequently.

5. Just like speaking courteously, active listening is a soft skill.

Correct Answer: B) True.

6. You should hear what you expect to hear, and then begin rehearsing your response.

Correct Answer: B) False.

7. Learners listen to a conversation and answer the questions by choosing the correct answer.

Correct Answer: A) Multiple choice listening task.

8. Which of the following is NOT a part of the listening process?

Correct Answer: D) Talking.

9. Listening is badly affected by

Correct Answer: D) All of the above.

10. What is the main focus of listening with your heart?

Correct Answer: A) Empathy and understanding.