This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Listening Skills – Quiz 20 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Listening Skills Quiz 20 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Which of the following is NOT a principle of effective listening? A) Being fully present. B) Interrupting to share your thought. C) Maintaining eye contact. D) Asking clarifying questions. Show Answer Correct Answer: B) Interrupting to share your thought. 2. How can active listening improve communication in a group setting? A) By encouraging group members to interrupt and talk over each other. B) By promoting understanding and empathy among group members. C) By creating a competitive environment among group members. D) By causing confusion and misunderstandings. Show Answer Correct Answer: B) By promoting understanding and empathy among group members. 3. Deep listening seeking to understand the person, their real and unspokenmeanings, and motivators A) True. B) False. Show Answer Correct Answer: A) True. 4. The best way to become a better active listener is to practice.Which of the following is an important step when explaining your skill to your partner after switching roles? A) Including all the important steps in your explanation. B) Ignoring some steps to save time. C) Only demonstrating without explaining. D) Letting your partner guess the steps. Show Answer Correct Answer: A) Including all the important steps in your explanation. 5. Is the following an example of empathetic listening?Your friend says: "My parents have been so uptight lately that they're yelling at me constantly about the stupidest little things." You reply: "That sounds really frustrating. What do you do when they start yelling at you?" A) Empathetic. B) Not Empathetic. Show Answer Correct Answer: A) Empathetic. 6. The following are the things you must not do during a video conference, except one. A) Eat snacks. B) Watch television. C) Off the camera and sleep. D) Listen well and be attentive. Show Answer Correct Answer: D) Listen well and be attentive. 7. Active listening can help in which of the following ways? A) Making the speaker feel ignored. B) Reducing misunderstandings. C) Making conversations shorter. D) Increasing conflicts. Show Answer Correct Answer: B) Reducing misunderstandings. 8. What is the first step in improving active listening skills? A) Actively work to interpret content. B) Focusing attentively on what a speaker says. C) Actively work to evaluate content. D) Repeating key words and phrases back to the speaker. Show Answer Correct Answer: B) Focusing attentively on what a speaker says. 9. Even though listeners should understand a speaker's point of view and withhold judgement, they should nevertheless test the merits of what they hear. A) True. B) False. Show Answer Correct Answer: A) True. 10. Which is NOT a good reason to use active listening? A) To be a good friend. B) To have time to think of what you want to say. C) To make sure you understand what to do. D) To get more information. Show Answer Correct Answer: B) To have time to think of what you want to say. ← PreviousNext →Related QuizzesListening Skills Quiz 1Listening Skills Quiz 2Listening Skills Quiz 3Listening Skills Quiz 4Listening Skills Quiz 5Listening Skills Quiz 6Listening Skills Quiz 7Listening Skills Quiz 8Listening Skills Quiz 9Listening Skills Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books