This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Communication Skills – Quiz 22 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Communication Skills Quiz 22 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Choose the idiomatic expression commonly used in business communication: A) To take a cold shoulder. B) To give a cold shoulder. C) To make a cold shoulder. D) To put a cold shoulder. Show Answer Correct Answer: B) To give a cold shoulder. 2. Which of the following actions by Aisha during the team meeting show appropriate workplace etiquette? A) Continuously check her phone and respond to messages. B) Chat with her coworkers about non-work things. C) Interrupt the speaker to share her thoughts. D) Put her phone on silent mode and actively participate in the discussion. Show Answer Correct Answer: D) Put her phone on silent mode and actively participate in the discussion. 3. What is the significance of understanding and adapting behavioral style in rapport building? A) To enhance communication. B) To create conflicts. C) To be inconsistent in speech. D) To avoid eye contact. Show Answer Correct Answer: A) To enhance communication. 4. Technology significantly improves a manager's ability to ..... individual and team performance. A) Monitor. B) Ignore. C) Match. D) None of above. Show Answer Correct Answer: A) Monitor. 5. Communication skills are A) Verbal and non-verbal. B) Attitude and experience. C) Mental abilities. D) Listening, reading, writing and speaking. E) Personality and knowledge. Show Answer Correct Answer: D) Listening, reading, writing and speaking. 6. Procedural knowledge refers to A) Memorizing grammar rules without context. B) Reading about how language works. C) Studying vocabulary lists. D) Being able to apply language knowledge in real-time communication. Show Answer Correct Answer: D) Being able to apply language knowledge in real-time communication. 7. Where and when you are giving a speech has very little to do with selecting your topic. A) True. B) False. Show Answer Correct Answer: B) False. 8. Identifying common goals of parties in conflict, clearly present arguments supporting a position; understanding another party's position, developing solutions to conflict that are mutually agreeable. A) Speaking. B) Writing. C) Negotiating. D) Listening. Show Answer Correct Answer: C) Negotiating. 9. The skill to communicate properly are: A) Reading. B) Writing. C) Speaking. D) All of these. Show Answer Correct Answer: D) All of these. 10. Which of the following terms best matches the following definition?The management of people's dignity or self-respect. A) Feminine Talk. B) Elaborated Code. C) Facework. D) Essential Functions of Talk. Show Answer Correct Answer: C) Facework. ← PreviousNext →Related QuizzesCommunication Skills Quiz 1Communication Skills Quiz 2Communication Skills Quiz 3Communication Skills Quiz 4Communication Skills Quiz 5Communication Skills Quiz 6Communication Skills Quiz 7Communication Skills Quiz 8Communication Skills Quiz 9Communication Skills Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books