This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Communication Skills – Quiz 23 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Communication Skills Quiz 23 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Aiden and Anika are in class, trying to share ideas and stories with each other. What is the ability called that helps them give and receive different kinds of information? A) Two ways communication. B) Communication skills. C) Presentation skills. D) Observation skills. Show Answer Correct Answer: B) Communication skills. 2. Guiding the flow of a conversation is known as: A) Reflection. B) Empathy. C) Conversation control. D) Selective listening. Show Answer Correct Answer: C) Conversation control. 3. How can you request to speak with someone? A) May I speak to the sales manager?. B) Can I take a message?. C) Would you like to leave a message?. D) Could you tell him to call me back?. Show Answer Correct Answer: A) May I speak to the sales manager?. 4. ..... communicators will often: try to dominate others, criticize, blame, or attack others A) Passive. B) Aggressive. C) Passive-aggresive. D) Assertive. Show Answer Correct Answer: B) Aggressive. 5. You can build public speaking skills just by talking with others. A) True. B) False. Show Answer Correct Answer: A) True. 6. To whom should a presentation be aimed? A) The highest authority in the room, regardless of where they are. B) The entire audience. C) The people in the closest rows. D) Your best friend in the room Edit. Show Answer Correct Answer: B) The entire audience. 7. Case: You want to meet a client to explain new product features in detail, but the client is extremely busy. How do you politely make an appointment via email? A) "I will come to your office tomorrow at 9 AM, be ready.". B) "I would like to request a brief meeting at your convenience to discuss our product features.". C) "Why are you so busy? We need to meet now.". D) "I am explaining the product now, please read this email carefully.". Show Answer Correct Answer: B) "I would like to request a brief meeting at your convenience to discuss our product features.". 8. What does 'LSRW' stand for? A) Language, Speaking, Reading, Writing. B) Listening, Speaking, Reading, Writing. C) Learning, Speaking, Reading, Writing. D) Listening, Speech, Reading, Writing. Show Answer Correct Answer: B) Listening, Speaking, Reading, Writing. 9. When taking a telephone message A) Do not include your name as the message taker. B) Include the name and telephone number of the caller. C) The date and time of the call is not important. D) Both a and c. Show Answer Correct Answer: B) Include the name and telephone number of the caller. 10. Team collaboration is most strongly influenced by A) Soft skills. B) Technical manuals. C) Individual effort. D) Machinery. Show Answer Correct Answer: A) Soft skills. ← PreviousNext →Related QuizzesCommunication Skills Quiz 1Communication Skills Quiz 2Communication Skills Quiz 3Communication Skills Quiz 4Communication Skills Quiz 5Communication Skills Quiz 6Communication Skills Quiz 7Communication Skills Quiz 8Communication Skills Quiz 9Communication Skills Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books