Listening Skills Quiz 67 (10 MCQs)

Quiz Instructions

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1. The sound has reached your ears and you realize it is a baby crying because it is hungry so you get up and feed the baby. Which step in the listening process is this?
2. Effective listening means:
3. Be an active listener and doer in all phases of the team exercise or project.
4. False Listening refers to the receiver pretending to listen but thinking of other occurrences.
5. When doing your job it's important to .....
6. The ability to pay attention to and effectively interpret what other people are saying.
7. How can active listening improve interpersonal communication?
8. Focused listening is giving the other person your undivided attention to his or her communication? True or False
9. Reflective listening is the process of repeating back to the client, in your own words, what you think she is telling you.
10. Which of the following is a tip for building rapport?