This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Listening Skills – Quiz 59 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Listening Skills Quiz 59 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Which one is NOT part of active listening A) Look at the person. B) Encourage the person to talk. C) Give advice. D) Use empathy. Show Answer Correct Answer: C) Give advice. 2. In ..... listening, the listener undergoes all the steps of the listening process. A) Active. B) Marginal. C) Passive. D) None of the above. Show Answer Correct Answer: A) Active. 3. What is the best way to show attentiveness in a conversation? A) Looking at your phone. B) Maintaining eye contact. C) Turning your back. D) Interrupting the speaker. Show Answer Correct Answer: B) Maintaining eye contact. 4. Listening is accidental, involuntary, and effortless A) True. B) False. Show Answer Correct Answer: B) False. 5. There are actually four different types of listening. A) True. B) False. Show Answer Correct Answer: A) True. 6. Paying attention is an active listening technique. A) True. B) False. Show Answer Correct Answer: A) True. 7. You can improve your listening by giving your undivided attention and taking notes if you can. A) TRUE. B) FALSE. C) All the above. D) None of the above. Show Answer Correct Answer: A) TRUE. 8. Explain the importance of empathy in active listening in a counseling session. A) Active listening is only about hearing the words, not understanding emotions. B) Empathy has no impact on active listening. C) Empathy can lead to miscommunication and misunderstanding. D) Empathy helps the listener understand and connect with the speaker's emotions and perspective, leading to better communication and relationship building. Show Answer Correct Answer: D) Empathy helps the listener understand and connect with the speaker's emotions and perspective, leading to better communication and relationship building. 9. Good listening skills are a weak component of the communication skills of most people with most listening at only 25 percent efficiency. A) True. B) False. C) Most people listen at 50 percent efficiency. D) Listening skills are a strong component for most people. Show Answer Correct Answer: A) True. 10. The length of time that a person is able to attentively listen to something is called her ..... A) Critical listening time. B) Attention span. C) Paraphrasing pace. D) Communication ability. Show Answer Correct Answer: B) Attention span. ← PreviousNext →Related QuizzesListening Skills Quiz 1Listening Skills Quiz 2Listening Skills Quiz 3Listening Skills Quiz 4Listening Skills Quiz 5Listening Skills Quiz 6Listening Skills Quiz 7Listening Skills Quiz 8Listening Skills Quiz 9Listening Skills Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books