Listening Skills Quiz 32 (10 MCQs)

Quiz Instructions

Select an option to see the correct answer instantly.

1. Every security guard should try to develop good listening skills.

Correct Answer: A) True.

2. Using Questions in Active ListeningQuestion: What is an example of a good active listening question?

Correct Answer: B) "Why do you think that solution would work?".

3. What is the act of listening without interrupting the speaker called?

Correct Answer: D) Active listening.

4. Making up my mind before I have all the information is an example of a good listening habit? True or False?

Correct Answer: B) False.

5. One strategy that can help overcome listening barriers is .....

Correct Answer: B) Focusing fully on the speaker.

6. Part of being a(n) ..... listener is to imagine how you would feel as the speaker.

Correct Answer: A) Empathetic.

7. When listening you should

Correct Answer: B) Make good eye contact and nod your head.

8. Active listening interprets ..... and ..... messages.

Correct Answer: A) Verbal; nonverbal.

9. What role does active listening play in verbal communication?

Correct Answer: B) It helps the listener understand and respond appropriately.

10. Which interpersonal communication skill involves fully focusing, understanding, and responding appropriately to others?

Correct Answer: A) Active Listening.