Written Communication Quiz 30 (10 MCQs)

Quiz Instructions

Select an option to see the correct answer instantly.

1. What should be included in a professional memo?

Correct Answer: D) Subject line, date, recipient(s), sender's name, introduction, main body, closing statement.

2. Correspondence is a fancy word for

Correct Answer: A) Letter writing.

3. A formal written business communication, usually to someone outside the organization, is a (an)

Correct Answer: B) Business letter.

4. Written communication involves .....?

Correct Answer: B) Any type of message that makes use of the written word.

5. Where is the main message or information of the letter found?

Correct Answer: C) Body.

6. What is not a consideration when preparing written documents for your workplace?

Correct Answer: D) The weather.

7. What is the first step in writing a professional email?

Correct Answer: A) Identify your goal.

8. The subject line should .....

Correct Answer: B) Be descriptive and clear.

9. What is the appropriate tone for written business communication?

Correct Answer: A) Professional, formal, and respectful.

10. Which of the following technology is used to compose a letter?

Correct Answer: C) Word.