This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Written Communication – Quiz 31 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Written Communication Quiz 31 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. What is written communication generally used for? A) When the audience is unknown. B) When the audience is uninterested. C) When the audience is nearby. D) When the audience is at a distance. Show Answer Correct Answer: D) When the audience is at a distance. 2. What is the act of expressing thoughts through written words called? A) Group discussions. B) Individual presentations. C) Verbal communication. D) Written communication. Show Answer Correct Answer: D) Written communication. 3. Which of the following sentences demonstrates conversational business writing? A) Your return policy is the worst. B) I am upset about your return policy. C) Your return policy has provoked me to write this letter. D) I kindly request that my purchase be refunded forthwith. Show Answer Correct Answer: B) I am upset about your return policy. 4. True or False:you should look over and edit an email before sending it? A) True. B) False. Show Answer Correct Answer: A) True. 5. Make sure to use correct ..... when writing an email to your teachers or in any other professional situation. Choose the best answer. A) Emojis. B) Grammar. C) Spelling. D) Grammar and spelling. Show Answer Correct Answer: D) Grammar and spelling. 6. Instant messaging allow users to A) Exchange messages instantly in written conversation. B) Exchange messages instantly in telephone conversation. C) Send a written information by scanning. D) Send written information by facsimile. Show Answer Correct Answer: A) Exchange messages instantly in written conversation. 7. The form of communication used most of the time for written messages to persons inside your organization is called A) Memorandum. B) Business letter. C) Pamphlet. D) Adjustment letter. Show Answer Correct Answer: A) Memorandum. 8. Definition:Written account of a recent, interesting, and significant event produced for dissemination to large groups of people. A) News story. B) Journalism. C) Comic strip. D) Blog. Show Answer Correct Answer: A) News story. 9. Which one is a written communication tool? A) Blackboard. B) Email. C) Telephone. D) Microphone. Show Answer Correct Answer: B) Email. 10. Which of the following situations is most appropriate for sending an e-mail message? A) Matthew is angry with one of his colleagues and wants to let her know exactly how he feels. B) Jane found a great political joke she wants to share with her colleagues. C) Chris must send the monthly sales data to his department. D) Maggie needs to vent her frustrations about working conditions to her shift supervisor. Show Answer Correct Answer: C) Chris must send the monthly sales data to his department. ← PreviousNext →Related QuizzesWritten Communication Quiz 1Written Communication Quiz 2Written Communication Quiz 3Written Communication Quiz 4Written Communication Quiz 5Written Communication Quiz 6Written Communication Quiz 7Written Communication Quiz 8Written Communication Quiz 9Written Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books