This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Written Communication – Quiz 9 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Written Communication Quiz 9 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Letters, memos, reports and notices are examples of which communication channel? A) Written. B) Visual. C) Electronic. D) Oral. Show Answer Correct Answer: A) Written. 2. Sending a text to your mom stating that you will not be home to eat dinner; is a form of what communication? A) Written. B) Verbal. C) Nonverbal. D) Symbol. Show Answer Correct Answer: A) Written. 3. A student sends an email to their professor: "Dear Professor Cruz, I am writing to request an extension on the upcoming assignment due to a family emergency. Thank you for your consideration. Sincerely, Ross Geller. A) Oral Communication. B) Written Communication. C) All the above. D) None of the above. Show Answer Correct Answer: B) Written Communication. 4. In writing a message you can't soften the tone by A) Exaggerating what you can do. B) Smiling as you can in a face-to-face conversation. C) Being sarcastic and clever. D) Ignoring the reader's feelings. Show Answer Correct Answer: B) Smiling as you can in a face-to-face conversation. 5. It is useful to provide ..... in longer letters. This helps the reader find out in the first instance what the contents of the letter are. A) Enclosures. B) Complementary close. C) Main body. D) Subject heading. Show Answer Correct Answer: D) Subject heading. 6. Examples of written communication are letters, memos, policy manuals, and reports. A) True. B) False. Show Answer Correct Answer: A) True. 7. Which of the following is NOT helpful when communicating by e-mail? A) Sending an email several paragraphs long. B) Being aware of your tone before sending. C) Treat email as you would a letter with a greeting, body and closing. D) Use email to follow up on previous conversation. E) Organize your thoughts so it flows well. Show Answer Correct Answer: A) Sending an email several paragraphs long. 8. In addition to traditional memos, other types of internal written communication include ..... A) Self-stick notes. B) The grapevine. C) Answering machines. D) Voice mail. Show Answer Correct Answer: A) Self-stick notes. 9. Written communication doesn't include A) Reports. B) Forms. C) Notice. D) None of these. Show Answer Correct Answer: D) None of these. 10. What kind of letter is this? A) Informal letter. B) Friendly letter. C) Long letter. D) Formal letter. Show Answer Correct Answer: D) Formal letter. ← PreviousNext →Related QuizzesWritten Communication Quiz 1Written Communication Quiz 2Written Communication Quiz 3Written Communication Quiz 4Written Communication Quiz 5Written Communication Quiz 6Written Communication Quiz 7Written Communication Quiz 8Written Communication Quiz 10Written Communication Quiz 11 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books