Interpersonal Communication Quiz 38 (10 MCQs)

Quiz Instructions

Select an option to see the correct answer instantly.

1. Device for instant voice communication

Correct Answer: B) Telephone.

2. Interpersonal skills/Communication skills are

Correct Answer: C) An employee's ability to work well with others; listening and effective speaking.

3. The telephonic conversation helps to establish relations with the guests.

Correct Answer: A) True.

4. In general, people tend to talk about important issues, such as their hopes and goals, only with individuals whom they trust.

Correct Answer: A) True.

5. It is important to greet customers

Correct Answer: C) When they enter the store, call, or when you come into contact with them.

6. What is the feeling of connection and mutual understanding between two or more people?

Correct Answer: B) Rapport.

7. A: This is BB cosmetics. May I help you? B: .....

Correct Answer: D) B and c are correct.

8. Opening lines such as "Hello, how are you?" have an important interpersonal purpose.

Correct Answer: A) True.

9. A zoom call with 15 people is a form of:

Correct Answer: A) Interpersonal Communication.

10. Which interpersonal skill involves the ability to perceive and relate to the thoughts, feelings, and experiences of others?

Correct Answer: A) Empathy.