Interpersonal Communication Quiz 8 (10 MCQs)

Quiz Instructions

Select an option to see the correct answer instantly.

1. A leader who practices effective interpersonal communication is likely to:

Correct Answer: A) Encourage employees to express their ideas and concerns.

2. Interpersonal skills only deal with the things that you actually say at work.

Correct Answer: B) False.

3. People who aim to hurt or put down other people and show disrespect.

Correct Answer: B) Aggressive communicators.

4. Showing empathy, respect, compassion, a good attitude, good communication skills are all examples of interpersonal skills?

Correct Answer: A) True.

5. Smile, Greet, Listen, Build Rapport will lead to Create a WOW Experience

Correct Answer: A) True.

6. When interacting with customers, a professional will

Correct Answer: B) Use formal language and a friendly tone.

7. What is the goal of mirroring in one-on-one interactions?

Correct Answer: A) To help create a sense of connection.

8. A student emails her teacher to clarify the deadline for a project. The teacher replies after a few hours to confirm the date and offers feedback.

Correct Answer: B) Interactive.

9. If you have a problem with someone or something they said you should address it .....

Correct Answer: A) One on one with them.

10. Which one is an interpersonal skill?

Correct Answer: B) Sharing and listening.