This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Interpersonal Communication – Quiz 7 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Interpersonal Communication Quiz 7 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. How does assertive communication benefit relationships? A) Creates misunderstandings. B) Builds trust and respect. C) Leads to more arguments. D) Causes resentment. Show Answer Correct Answer: B) Builds trust and respect. 2. Which is an example of passive communication? A) Speaking your truth and allowing someone else to speak their truth. B) Using sarcasm to hurt someone's feelings. C) Yelling and screaming. D) Going to a seafood restaurant you don't want to go to because you are allergic to seafood because your friend says they want to get seafood. Show Answer Correct Answer: D) Going to a seafood restaurant you don't want to go to because you are allergic to seafood because your friend says they want to get seafood. 3. What kind of skills does 21st-century learning encourage, besides critical thinking and innovation? A) Interpersonal skills such as communication, organization, collaboration, sociability, empathy, and compassion. B) Memorization and recall. C) Strict adherence to prescribed content. D) Individual competition and ranking. Show Answer Correct Answer: A) Interpersonal skills such as communication, organization, collaboration, sociability, empathy, and compassion. 4. What gives hosts administrative control over certain actions during a call or conference such as muting a participant or setting conference joining instructions? A) Home controls. B) Visitor tools. C) Guest controls. D) Host controls. Show Answer Correct Answer: D) Host controls. 5. Which scenario most benefits from oral communication over written? A) Distributing standard operating procedures. B) Documenting terms for legal compliance. C) Resolving a conflict during a meeting. D) Archiving project milestones for audits. Show Answer Correct Answer: C) Resolving a conflict during a meeting. 6. Bailey must evaluate each business employee yearly. What communication channel should Bailey use to convey the results of the evaluation? A) Instant message. B) Email. C) Business letter. D) Face to face conversation. Show Answer Correct Answer: D) Face to face conversation. 7. A positive team environment encourages A) Fear. B) Participation. C) Competition. D) Secrecy. Show Answer Correct Answer: B) Participation. 8. To do business with someone, first you should try to ..... a rapport. A) Improve. B) Establish. C) Promote. D) None of above. Show Answer Correct Answer: B) Establish. 9. This refers to communication between and among individuals and establishes relationships between and among them. A) Interpersonal communication. B) Public communication. C) Intrapersonal communication. D) Mass communication. Show Answer Correct Answer: A) Interpersonal communication. 10. Which of the following statements about face-to-face communication is most accurate? A) Face-to-face communication is the least rich communication channel. B) Face-to-face communication increases the likelihood of misunderstandings. C) Face-to-face conversations reduce cooperation and limit problem solving during the conflict. D) Face-to-face interaction is the most effective of all communication channels. Show Answer Correct Answer: D) Face-to-face interaction is the most effective of all communication channels. ← PreviousNext →Related QuizzesInterpersonal Communication Quiz 1Interpersonal Communication Quiz 2Interpersonal Communication Quiz 3Interpersonal Communication Quiz 4Interpersonal Communication Quiz 5Interpersonal Communication Quiz 6Interpersonal Communication Quiz 8Interpersonal Communication Quiz 9Interpersonal Communication Quiz 10Interpersonal Communication Quiz 11 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books