Interpersonal Communication Quiz 37 (10 MCQs)

Quiz Instructions

Select an option to see the correct answer instantly.

1. At 1:30, Brady asked Sevola if he needs to do a laundry run

Correct Answer: A) Communication.

2. A manager wishes to build a good relationship with a new customer.Which approach would start to build rapport?Select one option

Correct Answer: B) Use small talk to establish common ground and shared interests.

3. Dimitri has bad news for his staff that must be communicated in a short time frame. He should use:

Correct Answer: A) Face-to-face communication.

4. The process of communicating with a potential buyer face-to-face with the purpose of selling a product or service is refers to?

Correct Answer: B) Personal selling.

5. Which statement reflects turn-taking?

Correct Answer: A) "Now it's your turn to ask questions.".

6. Identify Inter-Personal Communication

Correct Answer: B) Speaking with others.

7. Strong interpersonal communication improves the ability to seek help and access .....

Correct Answer: A) Resources.

8. The process of talking about a conflict and deciding how to reach a compromise is called

Correct Answer: B) Negotiation.

9. What type of communication occurs between the sender and one other person?

Correct Answer: B) Interpersonal Communication.

10. Asking the waiter to fix a mistake in your meal order is .....

Correct Answer: C) Assertive communication.