This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Principles Of Effective Communication – Quiz 14 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Principles Of Effective Communication Quiz 14 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Media conveys all facts required by the audience. The sender of the message must take into consideration the receiver's mindset and convey the message accordingly. A) Principles of Accuracy. B) Principles of Completeness. C) Principles of Objectivity and Balance. D) Principles of Understanding. Show Answer Correct Answer: B) Principles of Completeness. 2. The quality of being just as one seems; being open and truthful when communicating. A) Transparency. B) Trustworthy. C) Role model. D) Arrogance. Show Answer Correct Answer: A) Transparency. 3. Being complete in communication means: A) Excluding personal opinion and including only facts. B) Telling the receiver only the bare minimum. C) Explaining things that the receiver already knows. D) Including everything that is necessary to understand the message. Show Answer Correct Answer: D) Including everything that is necessary to understand the message. 4. A manager adds sufficient facts so the recipient has everything needed to understand. Which C is being applied? A) Complete information provided. B) Concrete examples included. C) Correct grammar ensured. D) Courteous tone maintained Edit. Show Answer Correct Answer: A) Complete information provided. 5. One of the four Cs of communication: the content is factual and accurate to the best knowledge of the writer. A) Clear. B) Concise. C) Courteous. D) Correct. Show Answer Correct Answer: D) Correct. 6. To reinforce the company's customer-friendly image, managers should consistently A) Provide employees with stock options, profit sharing, and bonuses. B) Communicate the company's service-quality expectations to employees. C) Emphasize the importance of production planning. D) Reorganize the company's resources. Show Answer Correct Answer: B) Communicate the company's service-quality expectations to employees. 7. Which of the following is recommended for practitioners as senders in communication? A) Control people. B) Relate to people. C) Ignore disagreement. D) Avoid nonverbal communication. Show Answer Correct Answer: B) Relate to people. 8. According to the tips for planning what you want to say, how should you keep your message? Fill in the blank: Keep your message ..... and clear. A) Short. B) Long. C) Complicated. D) Confusing. Show Answer Correct Answer: A) Short. 9. Alicia is trying to persuade members of her work team to implement a new process. Because alicia used this process with her former employer, she is very knowledgeable and knows what needs to be done to make a smooth transition. The work team is likely to go along with the change because alicia has A) Exhibited cultural sensitvity. B) Established personal credibility. C) Demonstrated empathy. D) Coached others effectively. Show Answer Correct Answer: B) Established personal credibility. 10. When improving your communication, which step requires that you plan before you speak or write? A) Focus your message. B) Magnify the listener's attention. C) Penetrate barriers. D) Listen actively. Show Answer Correct Answer: A) Focus your message. ← PreviousNext →Related QuizzesPrinciples Of Effective Communication Quiz 1Principles Of Effective Communication Quiz 2Principles Of Effective Communication Quiz 3Principles Of Effective Communication Quiz 4Principles Of Effective Communication Quiz 5Principles Of Effective Communication Quiz 6Principles Of Effective Communication Quiz 7Principles Of Effective Communication Quiz 8Principles Of Effective Communication Quiz 9Principles Of Effective Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books