This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Principles Of Effective Communication – Quiz 13 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Principles Of Effective Communication Quiz 13 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. UNIT 9-Successful Employee Communication (CLO2-Application & Analysis). A team experiencing repeated misunderstandings may need to: A) Improve consistency in how messages are delivered. B) Eliminate all team meetings. C) Rotate roles every day. D) Replace written updates with silence. Show Answer Correct Answer: A) Improve consistency in how messages are delivered. 2. Which of the following statement is true about Audience Analysis? A) Audience analysis is done by the speaker to include the analysis in the presentation. B) Audience analysis helps the speaker to avoid large size audiences. C) Audience analysis helps the speaker to get introduced to the audience better. D) Audience analysis is done to make sure the message conveyed by the speaker reaches the audience successfully. Show Answer Correct Answer: D) Audience analysis is done to make sure the message conveyed by the speaker reaches the audience successfully. 3. Clarity is the most important quality in order to make communication effective. Do you agree? A) Agree. B) Disagree. C) Sometimes. D) Not necessary. Show Answer Correct Answer: A) Agree. 4. Good speakers use signposts to connect with audiences. Signposts are: A) Words or phrases that signal previews, summaries, and transitions. B) Statistics directly related to the audience. C) Personal stories. D) Transitional words such as "for example" or "therefore" . Show Answer Correct Answer: A) Words or phrases that signal previews, summaries, and transitions. 5. Which "C"of communication ensures that the message is accurate and facts are presented without error? A) Clear. B) Complete. C) Concise. D) Correctness. Show Answer Correct Answer: D) Correctness. 6. What must be present when communicating effectively. A) Hear and receive the message. B) The message must be clear. C) Understand the message. D) All. Show Answer Correct Answer: D) All. 7. Knowing your audience is important in email communication. A) True. B) False. Show Answer Correct Answer: A) True. 8. Effective communication requires ..... from both the sender and the receiver. A) Silence. B) Engagement. C) Confusion. D) Distraction. Show Answer Correct Answer: B) Engagement. 9. Why do you need to pick up the call as soon as possible? It is because ..... A) You can be sure that your caller will not be in a good mood. B) Your caller is having an impression that you are a lazy person. C) Your caller will think that you have good manners. D) Your caller might also think that your company is very organised. Show Answer Correct Answer: C) Your caller will think that you have good manners. 10. The customer requested Shyam a brief status regarding today's work. Shyam emailed the customer with a presentation along with corelated documents and test results. Shyam thought that he might please the customer by sending a detailed status report. So, was Shyam's approach correct? A) Yes. B) No. Show Answer Correct Answer: B) No. ← PreviousNext →Related QuizzesPrinciples Of Effective Communication Quiz 1Principles Of Effective Communication Quiz 2Principles Of Effective Communication Quiz 3Principles Of Effective Communication Quiz 4Principles Of Effective Communication Quiz 5Principles Of Effective Communication Quiz 6Principles Of Effective Communication Quiz 7Principles Of Effective Communication Quiz 8Principles Of Effective Communication Quiz 9Principles Of Effective Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books