Interpersonal Communication Quiz 18 (10 MCQs)

Quiz Instructions

Select an option to see the correct answer instantly.

1. It is common for people who are waiting together to engage in small talk.

Correct Answer: A) True.

2. When you must deliver bad news to one person or a small group, you should usually

Correct Answer: C) Deliver the message in person.

3. As the group leader, Janine needs to address the issue of effective communication, an important part of which of the following:

Correct Answer: C) Relationship management.

4. If two people or groups are trying to come up with a decision or a deal that is fair to both sides, what are they doing?

Correct Answer: A) Negotiating.

5. Someone who aspires to become a teacher orguidance counselor probably prefers to workwith:

Correct Answer: C) People.

6. ..... means understanding how the other person feel

Correct Answer: A) Empathy.

7. What does it mean to establish rapport with healthcare professionals?

Correct Answer: B) Building trust, mutual respect, and effective working relationships.

8. I'd like to ..... the next point over to Masako.

Correct Answer: C) Pass.

9. Assertive response means expressing thoughts, feelings, and needs ..... and respectfully while respecting others.

Correct Answer: A) Clearly.

10. Interpersonal communication skill refers to .....

Correct Answer: B) People exchange information, feelings, and meaning through verbal and non-verbal messages.