Feedback In Communication Quiz 12 (10 MCQs)

Quiz Instructions

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1. What does the phrase 'ROGER' signify in communication?
2. If a manager fails to provide a forum for regular feedback, what is a likely consequence for the team?
3. Vantasia asked a question to Burns and Odom that encouraged them to reveal more information about the topic they were discussing. What is the term for such open-ended questions?
4. ..... is restating the patient's message in a manner that asks the patient to verify that the message received is accurate.
5. If you don't understand what was said, how do you respond?
6. Nodding your head, making eye contact, and saying 'uh-huh' are all examples of which step in the listening process?
7. The Monday after the test, Mrs. Nutter hands back the tests to all the students with a letter grade on them. She asks them to raise their hand if they have any questions about the problems and will clarify the questions everyone missed. What teaching skill is being displayed?
8. UNIT 9-Successful Employee Communication (CLO2-Application & Analysis). An employee who wants to ensure a message was understood correctly should:
9. Who made significant contributions to the concept of feedback in the field of communication?
10. Employees struggling to understand written instructions should: