This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Feedback In Communication – Quiz 10 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Feedback In Communication Quiz 10 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. What is it called when a receiver's feedback doesn't match up with what they mean (such as nodding and smiling when you're confused). A) A mixed message. B) Proxemics. C) Social space. D) Encoding. Show Answer Correct Answer: A) A mixed message. 2. What is the BEST way to judge the success of your writing? A) Receiving a raise or promotion. B) Using a spell-checker. C) Receiving feedback from your receiver. D) Organizing your message using the direct organizational strategy. Show Answer Correct Answer: C) Receiving feedback from your receiver. 3. Feedback is crucial in communication because: A) It reduces costs. B) It improves clarity and understanding. C) It decreases employee turnover. D) It enhances marketing efforts. Show Answer Correct Answer: B) It improves clarity and understanding. 4. True or False: With scores and rewards being very powerful feedback tools, it is best to set rewards at key points throughout the lesson and to prioritize a certain standard of proficiency to encourage learners to do their best. A) True. B) False. Show Answer Correct Answer: A) True. 5. If a resident is difficult to understand, a nursing assistant should: A) Pretend to understand even when she does not so the resident won't be embarrassed. B) Restate what the resident is saying in her own words. C) Avoid communicating with the resident. D) Use cliches to make things easier for the resident. Show Answer Correct Answer: B) Restate what the resident is saying in her own words. 6. To response received to a message is called A) Encoding. B) Channel. C) Noise. D) Feedback. Show Answer Correct Answer: D) Feedback. 7. Giving honest and continual feedback is one way of improving communication in the workplace. A) True. B) False. C) Sometimes True. D) Sometimes False. Show Answer Correct Answer: A) True. 8. Downward communication is MOST effective when: A) It allows for two-way feedback. B) It avoids all interaction with employees. C) It focuses only on instructions without explanations. D) It is one-sided. Show Answer Correct Answer: A) It allows for two-way feedback. 9. Which of the following sentences requires communication repair? A) I think we should go left. B) I meant to say we should go right. C) Let's go to the park. D) I agree with you. Show Answer Correct Answer: B) I meant to say we should go right. 10. Stephen answering Joe's question about how he did on his algebra test is an example of (a). A) Feedback. B) Noise. Show Answer Correct Answer: A) Feedback. ← PreviousNext →Related QuizzesFeedback In Communication Quiz 1Feedback In Communication Quiz 2Feedback In Communication Quiz 3Feedback In Communication Quiz 4Feedback In Communication Quiz 5Feedback In Communication Quiz 6Feedback In Communication Quiz 7Feedback In Communication Quiz 8Feedback In Communication Quiz 9Feedback In Communication Quiz 11 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books