This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Effective Communication – Quiz 75 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Effective Communication Quiz 75 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Both verbal and nonverbal communications contribute to believability or ..... A) Posture. B) Stance. C) Proxemics. D) Mannerisms. E) Credibility. Show Answer Correct Answer: E) Credibility. 2. What's wrong with this email? Good evening mr. briggs, when is our sentence types assignment due (the one from today's class period). thank you in advance for your reply, Amy Kline A) It is impolite. B) It needs to be more specific. C) It sounds like it is written in an angry tone. D) It needs to be more carefully proofread. Show Answer Correct Answer: D) It needs to be more carefully proofread. 3. In the introduction part of a lesson plan you get the student ..... A) Abilities. B) Assignments. C) Previous knowledge. D) Attention. Show Answer Correct Answer: D) Attention. 4. Which personal quality is highlighted for dealing with customer problems? A) Rapid product upselling. B) Assertive sales persuasion. C) Tact with good communication. D) Rigid adherence to scripts. Show Answer Correct Answer: C) Tact with good communication. 5. It takes place when the shared information is mutually understood. A) Barriers to communication. B) Communication. C) Effective communication. D) Strategies to effectivecommunication. Show Answer Correct Answer: C) Effective communication. 6. When responding positively to a request, you should: A) Delay the good news. B) Use indirect wording. C) Explain refusal. D) Give the answer first. Show Answer Correct Answer: D) Give the answer first. 7. Effective communication includes both verbal and non-verbal expression. A) True. B) False. Show Answer Correct Answer: A) True. 8. Advertisers consider word connotations when promoting their products; appropriate diction appeals to consumers. A) True. B) False. Show Answer Correct Answer: A) True. 9. The benefits of Effective Communication in Business Communication are as follows except A) Stronger decision making and faster problem-solving. B) Stronger business relationship. C) Better financial results and higher return for investors. D) Improve speaking skills among employees. Show Answer Correct Answer: D) Improve speaking skills among employees. 10. What is the primary focus of effective communication channels? A) To confuse the sender. B) To facilitate information flow. C) To create barriers. D) To avoid communication. Show Answer Correct Answer: B) To facilitate information flow. ← PreviousNext →Related QuizzesEffective Communication Quiz 1Effective Communication Quiz 2Effective Communication Quiz 3Effective Communication Quiz 4Effective Communication Quiz 5Effective Communication Quiz 6Effective Communication Quiz 7Effective Communication Quiz 8Effective Communication Quiz 9Effective Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books