This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Effective Communication – Quiz 20 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Effective Communication Quiz 20 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. At the start of a conversation the most important skill is to? A) Think about what you are going to say. B) Be open minded. C) Speak first. D) Text at the same time. Show Answer Correct Answer: B) Be open minded. 2. Which of the following is NOT a suitable greeting in an email? A) "I hope you are doing well.". B) "I am happy to hear from you.". C) "How are you?". D) "You must reply quickly.". Show Answer Correct Answer: D) "You must reply quickly.". 3. When you're communicating with a person of authority, you should ..... A) Be respectful. B) Avoid making jokes. C) A & b. D) None of above. Show Answer Correct Answer: C) A & b. 4. If your email explains everything, spelling and grammar is not taken into consideration by the reader. A) True. B) False. Show Answer Correct Answer: B) False. 5. When you speak clearly, you are engaging and you become more ..... A) Memorable. B) Profitable. C) Entertaining. D) Quiet. Show Answer Correct Answer: A) Memorable. 6. What does writing clearly and concisely mean? A) Using complex words to completely describe everything in a sentence. B) Getting straight to the point by eliminating unnecessary words. C) Showing off your mad vocabulary skills. D) Writing long sentences to take up more space on the page. Show Answer Correct Answer: B) Getting straight to the point by eliminating unnecessary words. 7. What should be done if a patient has difficulty understanding during a visit? A) Give them written instructions only. B) Refer them to another doctor. C) Use the Teach-Back Method. D) Skip the information. Show Answer Correct Answer: C) Use the Teach-Back Method. 8. Which of the following presentation types is used to convince an audience to accept a proposal? A) Informative. B) Generic. C) Motivational. D) Persuasive. Show Answer Correct Answer: D) Persuasive. 9. What should you do if you receive an email that is unclear? A) Reply to the sender asking for clarification. B) Forward the email to a colleague without context. C) Delete the email immediately. D) Ignore the email and move on. Show Answer Correct Answer: A) Reply to the sender asking for clarification. 10. The following are the basic concepts of communicating with leaders or internal organizations, except: A) Respect. B) Can do spirit. C) More listening. D) Pessimistic. Show Answer Correct Answer: D) Pessimistic. ← PreviousNext →Related QuizzesEffective Communication Quiz 1Effective Communication Quiz 2Effective Communication Quiz 3Effective Communication Quiz 4Effective Communication Quiz 5Effective Communication Quiz 6Effective Communication Quiz 7Effective Communication Quiz 8Effective Communication Quiz 9Effective Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books