This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Effective Communication – Quiz 16 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Effective Communication Quiz 16 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. A good friend of yours is very upset as her best friend has had a terrible accident. You are tired from the day's work. The phone rings and the caller I.D. shows that it's her. What should you do? A) Ignore the call because you are tired. B) Answer the call and talk to her for as long as she wants to. C) Tell her that you are too tired and she should call someone else. D) Listen to her for some time and then tell her that you will talk again tomorrow. Show Answer Correct Answer: D) Listen to her for some time and then tell her that you will talk again tomorrow. 2. A barangay conducts regular disaster drills but still struggles with slow information flow. What improvement should they prioritize? A) Implementing a streamlined emergency communication system with clear chains of command and reliable alert channels. B) Holding more evacuation drills without changing procedures. C) Purchasing additional rescue boats as a first step. D) Building a larger evacuation center gymnasium. Show Answer Correct Answer: A) Implementing a streamlined emergency communication system with clear chains of command and reliable alert channels. 3. Why is it important for a leader to use short, simple words in communication? A) To prove their vocabulary mastery. B) To demonstrate their status. C) To avoid confusion, ensure messages are clearly understood. D) To encourage the listener to ask more questions. Show Answer Correct Answer: C) To avoid confusion, ensure messages are clearly understood. 4. When giving a presentation in front of an audience you should do all of the following except for: A) Speak loud and clear. B) Provide handouts if needed. C) Dress professionally. D) Look at your screen and not the audience. Show Answer Correct Answer: D) Look at your screen and not the audience. 5. How can you ensure your email is concise and to the point? A) Use long paragraphs to elaborate on details. B) Include multiple unrelated topics in the email. C) Avoid proofreading before sending. D) Define the purpose, use short sentences, and edit for clarity. Show Answer Correct Answer: D) Define the purpose, use short sentences, and edit for clarity. 6. Speeches can be delivered without a main goal and purpose as long as you have something to say. A) True. B) False. Show Answer Correct Answer: B) False. 7. What is a key takeaway for HR professionals according to the text? A) Building rapport is not important. B) Effective communication is essential. C) Avoid communication. D) Asking thoughtful questions is not necessary. Show Answer Correct Answer: B) Effective communication is essential. 8. Which is NOT a suitable way to end a business phone call? A) Thank you for your time. B) Gotta go!. C) I look forward to our next discussion. D) Have a great day. Show Answer Correct Answer: B) Gotta go!. 9. Using a conversational style in speech delivery makes the message more natural and conversational. A) True. B) False. Show Answer Correct Answer: A) True. 10. Which of the following is NOT a consideration for a successful phone message? A) Always give a return phone number. B) Identify who is calling. C) Leave long messages. D) Speak clearly. Show Answer Correct Answer: C) Leave long messages. ← PreviousNext →Related QuizzesEffective Communication Quiz 1Effective Communication Quiz 2Effective Communication Quiz 3Effective Communication Quiz 4Effective Communication Quiz 5Effective Communication Quiz 6Effective Communication Quiz 7Effective Communication Quiz 8Effective Communication Quiz 9Effective Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books