This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Effective Communication – Quiz 126 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Effective Communication Quiz 126 (7 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Sending clear, concise messages is a ..... technique. A) Constructive. B) Destructive. Show Answer Correct Answer: A) Constructive. 2. Anna and Mike were sightseeingAnna: "You lost our guidebook!"Mike: " ..... I'll buy a new one at the next stop." A) I apologize for losing it. B) That's exciting. C) Don't worry about it. D) No, I didn't. Show Answer Correct Answer: A) I apologize for losing it. 3. Why is empathy important in communication? A) It makes you popular. B) It helps you connect and understand others' feelings. C) It helps you argue better. D) It helps you talk faster. Show Answer Correct Answer: B) It helps you connect and understand others' feelings. 4. Which form of telecommunications would you use if you are a customer service representative at a retail store, and you need to ask your supervisor an important question that is highly time-sensitive? A) Email. B) Instant Messaging. C) Postal Mail. D) Fax. Show Answer Correct Answer: B) Instant Messaging. 5. How does good communication help in conflict resolution within a marriage? A) By avoiding any form of disagreement. B) By allowing partners to ignore conflicts. C) By enabling partners to deal with conflicts smoothly and find mutually acceptable solutions. D) By ensuring one partner always wins the argument. Show Answer Correct Answer: C) By enabling partners to deal with conflicts smoothly and find mutually acceptable solutions. 6. It is compulsory to maitain a professional ..... in a memo. A) Printer. B) Tone. C) Paper. D) Color. Show Answer Correct Answer: B) Tone. 7. What can effective communication prevent? A) Innovation. B) Conflicts and misunderstandings. C) Career advancement. D) Teamwork. Show Answer Correct Answer: B) Conflicts and misunderstandings. ← PreviousRelated QuizzesEffective Communication Quiz 1Effective Communication Quiz 2Effective Communication Quiz 3Effective Communication Quiz 4Effective Communication Quiz 5Effective Communication Quiz 6Effective Communication Quiz 7Effective Communication Quiz 8Effective Communication Quiz 9Effective Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books