This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Effective Communication – Quiz 120 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Effective Communication Quiz 120 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Nhi and Binh are having coffee together:Nhi: "Do you know where the nearest community center is?" Binh: " ..... " A) Never mind. I won't bother with it. B) No, do you think I will show you that?. C) Yes, it's just a few blocks away on Main Street. D) Sorry, can you please go another way. Show Answer Correct Answer: C) Yes, it's just a few blocks away on Main Street. 2. You should include all of the following things when leaving a voicemail except ..... A) Your name, company, and position or department. B) A brief message stating the purpose of the call. C) Your telephone number, including the are code. D) When you will not be able to receive the call. Show Answer Correct Answer: D) When you will not be able to receive the call. 3. After you greet your meeting participants, A) Turn off your camera. B) Post in chat box. C) Mute your microphone. D) Eat a snack. Show Answer Correct Answer: C) Mute your microphone. 4. Clarity, attention, consistency, timeline is an example of ..... A) Formal Feedback. B) Effective Communication. C) Barriers of Communication. D) Non Specific Feedback. Show Answer Correct Answer: B) Effective Communication. 5. Messages expressing thanks should A) Open indirectly. B) Contain fewer than 5 sentences. C) Be specific, warm, and conversational. D) All of these are true. Show Answer Correct Answer: C) Be specific, warm, and conversational. 6. What is NOT considered an effective interpersonal skill? A) Passive Listening. B) Strategic Body Language. C) Following Standard English. D) Observing professional etiquette. Show Answer Correct Answer: A) Passive Listening. 7. Describing behaviour, suggesting interpretation, seeking verification is a process of A) Perceptual Differences. B) Perceptual Checking. C) Nonverbal Communication. D) None of above. Show Answer Correct Answer: B) Perceptual Checking. 8. When sending a message to a teacher, always ..... A) Use all CAPS. B) Be specific and polite. C) Tell them all of the details, relevant and irrelevant. D) None of above. Show Answer Correct Answer: B) Be specific and polite. 9. When giving and receiving information one has to remember to be? A) Spontaneous. B) Special. C) Specific. D) None of above. Show Answer Correct Answer: C) Specific. 10. Despite our disagreements, we have been able to find some ..... A) Eye-opener. B) Common ground. C) Icebreaker. D) None of above. Show Answer Correct Answer: B) Common ground. ← PreviousNext →Related QuizzesEffective Communication Quiz 1Effective Communication Quiz 2Effective Communication Quiz 3Effective Communication Quiz 4Effective Communication Quiz 5Effective Communication Quiz 6Effective Communication Quiz 7Effective Communication Quiz 8Effective Communication Quiz 9Effective Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books