This quiz works best with JavaScript enabled. Home > Ugc Net > Paper 1 > Communication > Communication – Quiz 21 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Communication Quiz 21 (30 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. What is the greeting in an email called? A) Formal greeting. B) Address. C) Salute. D) Salutation. Show Answer Correct Answer: D) Salutation. 2. A form of verbal communication that includes writing and reading. A) Written communication. B) Nonverbal communication. C) Sender. D) None of above. Show Answer Correct Answer: A) Written communication. 3. ..... are called modes of communication. A) Verbal. B) Non verbal. C) Both. D) None of above. Show Answer Correct Answer: C) Both. 4. People with vision impairments use sign language to communicate. A) False. B) True. Show Answer Correct Answer: A) False. 5. Psychological barrier refers to A) Premature evaluation. B) Ego. C) Emotions. D) Poor listening. E) All the above. Show Answer Correct Answer: E) All the above. 6. What should come next after "selecting the solution" in problem solving process? A) Identify the problem. B) Root cause analysis. C) Implement the solution. D) Look for alternate. Show Answer Correct Answer: C) Implement the solution. 7. Insignificant or redundant information should be eliminated from the communication process. A) Concreteness. B) Completeness. C) Consideration. D) Conciseness. Show Answer Correct Answer: D) Conciseness. 8. ..... advertising is also called as corporate or image building advertising A) Advocacy. B) Public service. C) Institutional. D) Magazine. Show Answer Correct Answer: C) Institutional. 9. Non-verbal communication is communication with the use of words and language. A) TRUE. B) FALSE. Show Answer Correct Answer: B) FALSE. 10. Definition of Effective Communication A) Process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood with clarity and purpose. B) A failure to understand something correctly. C) Psychological process related to an abstract or physical object, such as a person, situation, or message whereby one is able to use concepts to model that object. D) Giving criteria to guide in the setting of goals and objectives for better results, for example in project management. Show Answer Correct Answer: A) Process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood with clarity and purpose. 11. Making demands and insulting others A) Assertive. B) Passive. C) Passive-Aggressive. D) Aggressive. Show Answer Correct Answer: D) Aggressive. 12. Which of the following indicates the correct sequence of the elements of communication in the communication process? A) Receiver, Feedback, Sender, Message, Channel. B) Sender, Message, Channel, Receiver, Feedback. C) Sender, Channel, Message, feedback, Receiver. D) Sender, Receiver, Channel, Message, Feedback. Show Answer Correct Answer: B) Sender, Message, Channel, Receiver, Feedback. 13. There are how many types of communication A) 5. B) 3. C) 4. D) 1. Show Answer Correct Answer: C) 4. 14. The number of key elements in the communication process is: A) Four. B) Six. C) Seven. D) Five. Show Answer Correct Answer: D) Five. 15. Which one is a "Do's" for interview etiquette? A) Informal dress. B) Nervousness. C) Excessive gesture. D) Clam approach. Show Answer Correct Answer: D) Clam approach. 16. If an interaction or issue has upset you at work, it is best to A) Respond immediately. B) Wait until you are in control of your emotions before responding. C) Respond two weeks later by email only. D) None of the above. Show Answer Correct Answer: B) Wait until you are in control of your emotions before responding. 17. A disagreement or argument that occurs due to misunderstandings A) Mediation. B) Compromise. C) Misunderstanding. D) Conflict. Show Answer Correct Answer: D) Conflict. 18. ..... Is used to express noise in the receiver A) Noise figure. B) Signal to noise ratio. C) Noise temperature. D) None of above. Show Answer Correct Answer: A) Noise figure. 19. What are verbal and non-verbal responses to messages called? A) Message. B) Feedback. C) Communication. D) Verbal. Show Answer Correct Answer: B) Feedback. 20. If Amy says to Ricardo, "Hey how are you?" and Ricardo answers back with, "I'm great!" Ricardo's response would be considered what? A) Message. B) Feedback. C) Noise. D) Channel. Show Answer Correct Answer: B) Feedback. 21. Do you try to push your feelings away rather than express them to others? A) Passive. B) Assertive. Show Answer Correct Answer: A) Passive. 22. You're giving someone verbal feedback about some work they have completed that isn't up to standard:what should you do? A) Point out wrong points. B) Base your feedback on what you have heard from others. C) Criticize them for their work. D) In private, Suggest where improvements can be made and agree on a plan. Show Answer Correct Answer: D) In private, Suggest where improvements can be made and agree on a plan. 23. Culture is defined as: A) Sharing of common beliefs, values, customs and behaviours of a group. B) Knowing what each other likes to do, our attitudes and responses to one another. C) Understanding how cultures begin, how to apply them, and what it means for the individual. D) None of above. Show Answer Correct Answer: A) Sharing of common beliefs, values, customs and behaviours of a group. 24. Noise, physical discomfort of hotness or coldness comes under ..... A) Language barrier. B) Environment barrier. C) Culture barrier. D) Perception barrier. Show Answer Correct Answer: B) Environment barrier. 25. When communicating with others at work, you should A) Not pay attention to the speaker's body language or gestures. B) Try and do most of the talking. C) Pay attention to the speaker's language and gestures. D) None of the above. Show Answer Correct Answer: C) Pay attention to the speaker's language and gestures. 26. A conversation between two persons is called ..... communication A) Public. B) Intrapersonal. C) Group. D) Interpersonal. Show Answer Correct Answer: D) Interpersonal. 27. The technique that may be used to increase average information per bit is A) ASK. B) FSK. C) Digital modulation techniques. D) Shannon fano algorithm. Show Answer Correct Answer: D) Shannon fano algorithm. 28. Programs that make copies then attach to other files within the computer A) Fax. B) Email. C) Hub. D) Viruses. Show Answer Correct Answer: D) Viruses. 29. A Process Control Block(PCB) does not contain which of the following: A) Bootstrap program. B) Registers. C) Stack. D) Data. Show Answer Correct Answer: A) Bootstrap program. 30. My dream apartment-This Could be used as a topic to write ..... paragraph A) Persuasive. B) Expository. C) Descriptive. D) Narrative. Show Answer Correct Answer: C) Descriptive. ← PreviousNext →Related QuizzesPaper 1 QuizzesUgc Net QuizzesCommunication Quiz 1Communication Quiz 2Communication Quiz 3Communication Quiz 4Communication Quiz 5Communication Quiz 6Communication Quiz 7Communication Quiz 8 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books