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Correct Answer: B) Strong.
Correct Answer: C) Hot Spot.
Correct Answer: A) Facing the sender.
Correct Answer: B) Verbal communication.
Correct Answer: C) "Keep the email message short".
Correct Answer: C) Therefore.
Correct Answer: B) Verbal.
Correct Answer: C) "Can you tell me why you said that?".
Correct Answer: C) Dialogic.
Correct Answer: C) Air conditioning unit.
Correct Answer: A) Assertive.
Correct Answer: C) "You mentioned your relationship with your father. Let's discuss that further.".
Correct Answer: D) Clearness.
Correct Answer: C) Block format.
Correct Answer: A) Telephone and Mobile phones.
Correct Answer: A) Message and feedback.
Correct Answer: D) All of the above.
Correct Answer: B) Ship.
Correct Answer: C) Continuous improvement.
Correct Answer: A) Fuel.
Correct Answer: A) A temperature.
Correct Answer: B) False.
Correct Answer: C) Report the issue to her manager at the earliest.
Correct Answer: C) Permanent.
Correct Answer: C) Had become.