Written Communication Quiz 63 (10 MCQs)

Quiz Instructions

Select an option to see the correct answer instantly.

1. What is the primary purpose of using punctuation in written communication?

Correct Answer: B) To clarify meaning.

2. A letter to all your local sales representatives

Correct Answer: B) Dear Sales Representatives:.

3. When you need to request for information, what is the best document to use?

Correct Answer: B) Letter of Enquiry.

4. What should be avoided when emailing a pastor?

Correct Answer: D) Using emojis.

5. Many years ago, we send information by .....

Correct Answer: A) Letter.

6. Emails create a permanent record.

Correct Answer: A) True.

7. If you want to send an email one person, but alert others of the email, you should ..... those extra people on the email.

Correct Answer: D) CC.

8. In an office setting, what is the primary form of communication that businesses use?

Correct Answer: C) Email.

9. In a business email, it is OK to leave the Subject Line in the header blank.

Correct Answer: B) No.

10. Languages contain a system of symbols used for written communication.

Correct Answer: A) True.