Written Communication Quiz 36 (10 MCQs)

Quiz Instructions

Select an option to see the correct answer instantly.

1. Creating and writing a message in e-mail is called .....

Correct Answer: B) Compose.

2. We send letters to people from a .....

Correct Answer: B) Post office.

3. A document sent over a telephone line

Correct Answer: D) Fax.

4. Curtis needs to tell his employees about the company's new policies. Writing a memo means that

Correct Answer: B) Everyone will have a written record of the new policies.

5. Letters and faxes are two types of written communication. What are the others types of written communication?

Correct Answer: B) Emails, reports, memos and advertisements.

6. Writing Center of the University of North Carolina explained that business writing should be ..... and .....

Correct Answer: B) Clear and concise.

7. What should NOT be included near the end of an email?

Correct Answer: D) A brief introduction.

8. Which is best to communicate complex information intended for future reference to audiences inside and outside the organization

Correct Answer: C) Memo.

9. Journalists' language is simple and uses active voice. Which of the following phrases is the best example?

Correct Answer: A) Firefighters rushed to the scene of a massive blaze.

10. The ending of a memo may include .....

Correct Answer: C) A summary of the main points of the message.