Written Communication Quiz 21 (10 MCQs)

Quiz Instructions

Select an option to see the correct answer instantly.

1. Which of the following is an example of polite email language?

Correct Answer: B) "Please complete this at your earliest convenience.".

2. What is the best first step before making a business correspondence?

Correct Answer: B) Plan before you start writing. Make sure you say every thing you want to say, and in a logical sequence.

3. The message of a personal business letter is located in the ..... of the letter

Correct Answer: A) Body.

4. The subject line

Correct Answer: A) Sums up the content of a written communication.

5. Letters is a means of communication

Correct Answer: B) Written.

6. A business correspondence maintains a good relationship.

Correct Answer: A) True.

7. Business letters are typically sent

Correct Answer: C) Outside an organization.

8. Writing to inform means:

Correct Answer: C) Writing to communicate information to your audience.

9. How do you structure a good email?

Correct Answer: A) GreetingReason for writingRequestOther News'I look forward to'Ending.

10. Which of the following is a benefit of effective written communications in business?

Correct Answer: D) All of the above.