This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Written Communication – Quiz 18 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Written Communication Quiz 18 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Camden is the team lead for a project and needs to give his team some standard information on how the project is progressing. How should he communicate this information in a way that is efficient for him and effective for his team members? A) By calling a face-to-face meeting. B) By sending an email, text message, or memo. C) By calling a virtual meeting. D) By leaving a voice mail for each one of the team members. Show Answer Correct Answer: B) By sending an email, text message, or memo. 2. Spelling errors are not a big deal in written communication. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: B) False. 3. Emily wants to type her class notes. Which application software would be BEST for her to use? A) Word processing. B) Spreadsheet. C) Database. D) Operating system. Show Answer Correct Answer: A) Word processing. 4. A letter responding to a customer's request should have a polite and respectful ..... A) Pitch. B) Tone. C) Volume. D) None of the above. Show Answer Correct Answer: B) Tone. 5. What is the most common form of written communication in business? A) Email. B) Letter. C) Memo. D) Report. Show Answer Correct Answer: A) Email. 6. A student writing a letter to the principal is an example of: A) Verbal-Oral. B) Verbal-Written. C) Non-verbal. D) Artifactual. Show Answer Correct Answer: B) Verbal-Written. 7. PRO OR CON OF EMAILS:It leaves a trail, so the history of a conversation can be traced. A) PRO. B) CON. C) All the above. D) None of the above. Show Answer Correct Answer: A) PRO. 8. Jay has a report he needs to share with Tyler and Zeeshan. When is it appropriate for Jay to use email attachments? A) When Jay needs to share documents, images, or other files that cannot be easily included in the body of the email. B) When Jay wants to avoid cluttering Tyler and Zeeshan's inbox. C) When Jay wants to keep the email concise. D) When Jay wants to save space in the email. Show Answer Correct Answer: A) When Jay needs to share documents, images, or other files that cannot be easily included in the body of the email. 9. ..... is a written form of communication b/w different departments in the same organization. A) Memorandum. B) Article. C) Report. D) None of above. Show Answer Correct Answer: A) Memorandum. 10. In a professional email, which of the following is appropriate? A) Using slang and jargon words. B) Writing in all caps. C) Proper grammar and punctuation. D) Attaching unrelated files. Show Answer Correct Answer: C) Proper grammar and punctuation. ← PreviousNext →Related QuizzesWritten Communication Quiz 1Written Communication Quiz 2Written Communication Quiz 3Written Communication Quiz 4Written Communication Quiz 5Written Communication Quiz 6Written Communication Quiz 7Written Communication Quiz 8Written Communication Quiz 9Written Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books