Written Communication Quiz 15 (10 MCQs)

Quiz Instructions

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1. " Texting" means
2. When writing a letter requesting an adjustment, you should
3. Memos are commonly used to ..... or .....
4. Brochures, company annual reports and magazines are the example of which public relations tool?
5. Is it ever appropriate to use all caps in a business communication?
6. It is written in a persuasive voice that asks readers to change their mind, consider other options or confirm their convictions
7. Professional v. Unprofessional:writing an email to a same-aged colleague or peer using their first name.
8. Writing a persuasive request involves an opening that captures the reader's attention, a body that builds interest and reduces the reader's resistance. The closing of a persuasive request should:
9. Why should email threads be maintained?
10. Determining the audience and your purpose for writing.