This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Principles Of Effective Communication – Quiz 27 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Principles Of Effective Communication Quiz 27 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. What is the importance of clarity and conciseness in business writing? A) It makes the message less understandable. B) It saves time and ensures the message is easily understood. C) It increases the length of the message. D) It is not relevant in business communication. Show Answer Correct Answer: B) It saves time and ensures the message is easily understood. 2. When you are making sure that all facts in the email are included then you are trying to make the email: A) Clear. B) Complete. C) Correct. D) Concise. Show Answer Correct Answer: B) Complete. 3. The ability to convey information clearly and succinctly is known as ..... A) Empathy. B) Clarity and Concision. C) Non-verbal Communication. D) Feedback. Show Answer Correct Answer: B) Clarity and Concision. 4. Veracity in communication builds: A) Trust and credibility. B) Something obviously incorrect. C) A funny unrelated statement. D) A generalization. Show Answer Correct Answer: A) Trust and credibility. 5. Once you've created your message, you need to make sure it's in the best possible format. While face-to-face communication is the best way to build trust with employees, it is not always an option. A) True. B) Maybe. C) False. D) Unknown. Show Answer Correct Answer: A) True. 6. When my friend described to me what happened that night, she cited the statements of witnesses. Before telling me this story, she confirmed these claims by asking the people involved if all of the information she has is true and accurate. What communication principle is being used here? A) Principle of Clarity. B) Principle of Courtesy. C) Principle of Completeness. D) Principle of Correctness. Show Answer Correct Answer: D) Principle of Correctness. 7. This feature of an effective communication means to mind relevant infos about the receivers' mood, background, race etc. A) Consideration. B) Courtesy. C) Conciseness. D) Completeness. Show Answer Correct Answer: A) Consideration. 8. This principle of communication tells us that experience changes us forever. A) Communication has no opposite. B) Communication is dynamic. C) Communication is unrepeatable and irreversible. D) Communication is competence-based. Show Answer Correct Answer: C) Communication is unrepeatable and irreversible. 9. You will create clear, readable messages if you A) Proceed free form from one idea to the next for maximum creative effect. B) Avoid emphasizing important ideas to allow readers to judge for themselves. C) Group similar items together and emphasize important ideas. D) Do not follow any pattern that restricts the free flow of your ideas. Show Answer Correct Answer: C) Group similar items together and emphasize important ideas. 10. To build trust in communication, managers should: A) Communicate honestly and consistently. B) Share information only with a few. C) Deliver messages unpredictably. D) Avoid answering employee concerns. Show Answer Correct Answer: A) Communicate honestly and consistently. ← PreviousNext →Related QuizzesPrinciples Of Effective Communication Quiz 1Principles Of Effective Communication Quiz 2Principles Of Effective Communication Quiz 3Principles Of Effective Communication Quiz 4Principles Of Effective Communication Quiz 5Principles Of Effective Communication Quiz 6Principles Of Effective Communication Quiz 7Principles Of Effective Communication Quiz 8Principles Of Effective Communication Quiz 9Principles Of Effective Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books